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180+ verified reviews · Google & HomeStars

Read what real London homeowners say.

Every review on this page is a publicly verifiable customer review from Google Business Profile or HomeStars — written by London-area homeowners who hired us for spring repairs, opener replacements, panel swaps, new installations, or 2 AM emergency calls. We don't filter, we don't pay for placement, and we don't operate under multiple business names.

★★★★★4.9
Average rating across
all platforms
180+
Verified reviews on
Google & HomeStars
96%
Five-star reviews
(rest are 4-star)
40%
Repeat customers
or referrals
01 — All reviews

Twelve recent reviews. Every service.

A representative slice of 180+ verified reviews — covering every service we offer, from quick spring fixes to full installations and 12 AM emergency calls.

★★★★★ Spring · Opener

Showed up on time. Replaced broken spring and rollers. Repositioned my opener — they didn't like the installation from the company who did it first. Definitely recommend for new installs or repair work.

SW
Sam W. London · Google · Aug 2024
★★★★★ HomeStars

Customer service 5/5. Communication 5/5. Professionalism 5/5. I would highly recommend this company for your garage door needs.

VU
Vicki Uchiyama Exeter · HomeStars · Jul 2024
★★★★★ Damage repair

Awesome and very quick. Had damage on one of my garage doors — the guy came, fixed it, put support to make sure it doesn't get damaged again, adjusted my openers, and installed trims. Very friendly. Would recommend to anyone.

GC
George C. St. Thomas · Google · May 2024
★★★★★ Service follow-up

Thank you for the prompt and fast service you provided, and for your following up.

WA
Wael Atmeh London · HomeStars · Jun 2024
★★★★★ Insurance · Panel

Hailstorm dented the top panel last summer. They handled the insurance claim, ordered the matched panel, installed three weeks later. Total out-of-pocket: deductible only.

SW
Sandra W. Westmount · HomeStars · Aug 2024
★★★★★ Track repair

Backed into the track in November (don't ask). Door wouldn't close right after. Tech straightened the bend in 40 minutes for $190 — quoted me $400+ at another shop for full replacement.

TL
Tom L. Hyde Park · Google · Nov 2024
★★★★★ Track · Hardware

Bracket pulled half out of the wall after 18 years. They replaced both vertical brackets, retightened the entire track system, fixed two loose roller stems I didn't even know about. $220 well spent.

JF
Janelle F. White Oaks · HomeStars · Jul 2024
★★★★★ Opener · Rollers

Ray was able to arrange for the immediate replacement of my garage door opener, along with new rollers and sensors. The job was done quickly, efficiently and with no mess. And very affordable!

N
Nancy Exeter · HomeStars · Mar 2024
★★★★★ New installation

We had this company come in and install a garage door for us. They were on time, efficient, great price, so nice and knowledgeable. They are a smaller company which often you get better service and in this case we absolutely did.

SB
Steve Bennie London · HomeStars · Nov 2023
★★★★★ General service

Nicely service garage door solutions.

SH
Shabbir Hossain Woodstock · HomeStars · Apr 2024
02 — By the numbers

What 180 reviews actually mean in practice.

Aggregate data we track internally. Updated quarterly.

78min
Average emergency arrival, call to truck
93%
Same-visit completion rate (no return trip)
40%
Repeat customer or referral rate
96%
Reviews that are five stars (rest are four)
03 — Why we don't filter

Reviews you can actually trust.

Most contractor review pages are theater. Big logos, vague star averages, hand-picked testimonials. Some companies even run multiple business names so they can dilute bad reviews across all of them.

We do the opposite. Every review on this page is publicly searchable on Google or HomeStars. You can verify each one in 30 seconds. We've never paid for a review, never deleted a critical one (we couldn't even if we wanted to — Google and HomeStars don't allow that), and we operate under one business name only.

i.

Public-platform only

Every review is on Google Business Profile or HomeStars. No "submit your testimonial here" form on our site. The platform owns the data, not us.

ii.

One company, one name

Garage Door Solutions Inc. — that's it. We don't operate under "GDL Pro" or "London Garage Door Experts" or any other name to spread reviews across multiple profiles.

iii.

Critical reviews stay up

We've had a handful of 4-star reviews over the years. They're still on our profiles. We respond, we learn, we move on. Trying to suppress them would be both unethical and impossible.

04 — Leave a review

Recently worked with us? Drop a review.

Reviews are how new customers find us — and how we know we're doing the work right. If we've earned it, we'd be grateful for a few sentences on Google or HomeStars.

If we missed the mark, we'd rather hear from you directly first: (519) 933-3384. We can almost always make it right.

05 — Questions

Reviews, answered.

Don't see your question? Call (519) 933-3384 — a real person picks up 24/7.

How can I verify these reviews are real?+
Every review on this page is publicly searchable on Google Business Profile or HomeStars. Search "Garage Door Solutions London Ontario" on either platform to see the original reviews from real customers. We don't pay for placement and we can't delete or hide reviews on those platforms.
Do you ever delete or filter negative reviews?+
No. Google and HomeStars review systems don't actually allow contractors to delete reviews — they're public and permanent. We don't operate under multiple business names to dilute bad reviews either. Every review tied to "Garage Door Solutions London Ontario" is what we've earned.
What is your average response time for emergencies?+
78 minutes from call to truck arrival, averaged across our last year of emergency dispatches. Daytime calls within London core typically arrive in under 60 minutes. Overnight and surrounding-area calls may take longer depending on location.
How many of your customers are repeat business?+
Roughly 40% of our service calls are from previous customers calling us back for a different issue, or from referrals to friends and family. We track this internally and credit it as the strongest signal that the work is right the first time.
Where can I leave a review?+
Google Business Profile, HomeStars, and Yelp are the easiest. Search "Garage Door Solutions London Ontario" on any of those platforms and click the review button. Reviews are publicly visible on all three, and we read every one.
What kinds of jobs do these reviews cover?+
All of them. Spring repair, opener repair and replacement, cable and track work, panel replacement, new installations, emergency dispatches, and commercial work. The reviews on this page are filtered to show one or two from each service type so you can see what each job looks like in practice.

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review #181?

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A